Legal
Privacy Policy
Last updated: July 1, 2026
Velaris Films ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit velarisfilms.com, submit a booking inquiry, access a client gallery, or otherwise interact with our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details submitted through our booking or inquiry forms (full name, email address, phone number, ZIP code)
- Event details (event type, event date, venue/location, guest count, budget, and any notes or messages you provide)
- Client account information created after booking (name, email, phone number, encrypted password)
- Communications you send us via email, phone, or forms
- Photographs and videos captured during booked sessions and delivered through your private gallery
We also automatically collect limited technical information, such as:
- IP address
- Browser type and device information
- User agent and session data
- Pages visited and access timestamps
This information is used primarily for security, account authentication, and gallery access logging.
2. How We Use Information
- To respond to inquiries and provide quotes
- To create and manage bookings, contracts, and client accounts
- To process payments and confirm transactions
- To deliver, manage, and secure access to your private gallery
- To send booking-related communications (confirmations, reminders, gallery delivery notifications)
- To improve our website, services, and user experience
- To maintain internal records for accounting, tax, and legal purposes
- With your explicit consent, to feature selected photos or videos in our portfolio, website, or marketing materials
4. Third-Party Services
We use trusted third-party providers to operate our business and deliver our services. These may include:
- Stripe — secure payment processing for deposits and balances. Payment details are handled directly by Stripe; we do not store full card numbers.
- Amazon Web Services (AWS S3) and other storage providers — secure storage of photos and videos
- Google Drive and Mega — additional file storage and delivery when necessary
- YouTube — hosting and streaming of certain video content
- Cloudflare — website security, performance optimization, and traffic protection
- Google Analytics & Search Console — website performance and usage insights
These providers may process your information on our behalf and in accordance with their own privacy policies. We do not sell your personal information.
5. Client Galleries & Media
Client galleries are private and intended only for you and those you choose to share access with. Galleries may be protected by passwords and are not indexed by search engines.
- You are responsible for maintaining the confidentiality of your gallery link and password
- Anyone with access to your gallery may view or download its contents
- Download functionality may be enabled for your convenience
- Galleries are typically available for approximately 30 days unless otherwise agreed
We will not publish your photos or videos publicly without your explicit permission. If you provide consent and later change your mind, you may request removal at any time.
6. Data Retention
We retain personal and business-related information for as long as necessary to fulfill the purposes described in this policy, including legal, tax, and accounting obligations.
- Booking, contract, and payment records are retained for long-term business and legal compliance
- Client account data is retained unless you request deletion
- Gallery access logs and technical data are retained for a limited period for security purposes
- Media files (photos and videos) may be stored for archival and business continuity purposes
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to request access to the data we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal data, subject to legal obligations
- The right to withdraw consent for the use of your images in marketing or portfolio materials
To exercise these rights, please contact us using the information below. Account deletion and data removal requests are handled manually upon verification.
8. Children's Privacy
Our services are intended for adults booking photography and videography services. We do not knowingly collect personal information directly from children.
Photographs or videos of minors taken during a booked session (such as weddings, family portraits, or events) are processed under the authorization of the booking client, who is responsible for providing consent on behalf of any minors present.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- Secure HTTPS encryption across our website
- Password hashing and secure authentication systems
- Access controls to protect client accounts and galleries
- Monitoring and logging for unauthorized access attempts
While we take appropriate measures to protect your data, no system is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
When we make updates, we will revise the "Last updated" date at the top of this page. Continued use of our services after changes become effective constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, you may contact us at: